Returns, Exchanges & Cancellations

Returns

Returns are accepted within 14 days of delivery.

  • Customers are responsible for return shipping costs.
  • Use a trackable shipping service or purchase shipping insurance. Share tracking number via email.
  • Refunds will be processed within 5 days of receiving your return and issued to your original payment method.

To return an item, please:
  • Email fondprintedgoodsstl@gmail.com to initiate the return.
  • Ship the return within 14 days of purchase.
  • Ensure the item is unused, undamaged, and in its original packaging.
  • Use a tracked shipping service.

Custom prints & miscellaneous work are non-refundable and cannot be exchanged.

Exchanges

To exchange an item for one of equal value, please email fondprintedgoodsstl@gmail.com to get started.

Cancellations

Orders cannot be canceled once they have been placed.

Damaged Goods

If your order arrives damaged, please email fondprintedgoodsstl@gmail.com with detailed photos of the product and packaging within 7 days of delivery.

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